We always advice our client send in the sample by express delivery like UPS, DHL, Fedex, TNT etc which is fast and reliable. As the normal mail post usually take more than 2 weeks get delivered.
Once send out the package,please let we know the tracking number the very first time. So we can track the status.
2. How to make a quick reorder ?
Login to your account on our site. And check your order center. And in your order detail, you can click the “Re-order” button, then you can re-order it easily.
3. Is hairbro a factory direct supplier?
Yes, hairbro factory is based in Qingdao, China, all hair replacement systems are made there and shipped directly from our factory by express delivery.
4. How long will my new hair system last?
There always have a balance between Appearance and Durability.Our products have a lifespan ranging from 1 month to over 1 year. You can filter the styles by lifespan in the left column of this page. Most people want a hair system that will provide the most natural, undetectable appearance possible. If this sounds like you, your choice is simple, full lace hair bases are the way to go.
If you're looking for a base that will last a really long time and be durable, this is also an easy decision. You should be considering a conventional hair base system.
5. How soon can I get the hair system ?
For a custom made order:
Standard time: 5-7 weeks.
Rush service: Would be 4-5 weeks
For Stock systems
Once we confirmed your payment and shipping information, we will ship the order right away. (Usually within 24 hours)