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Your Privacy – Our Top Concern

Hairbro will NEVER sell your information

We never share your email addresses or your order data with any third party and we never send unwanted emails to you. We are a company that will protect and safeguard the privacy of our customers. See our privacy policy below for the details of our pledge to your privacy.

100% Discretion Assured!

ALL ORDERS are shipped in plain discreet packaging! Payments on your card/bank statement are displayed as a Trading Company.

 

What information do we collect?

  • We collect information from you when you register on the site, place an order.
  • When ordering or registering, we ask for your name, e-mail address, mailing address, phone number, and credit card information.  You may, however, visit our site anonymously.
  • Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use Cookies, track IP addresses, or use other passive means to collect information?

We do not link aggregate user data with personally identifiable information. 
We DO NOT Share Personally Identifiable Information with Third Parties.    

Cookies

We use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. This information does not identify individual users.  

As you browse Hairbro, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partners then enable us to present you with retargeting advertising on other sites based on your previous interaction with us. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

IP Addresses
We may keep track of Internet Protocol (IP) addresses to (among other things): (i) troubleshoot technical concerns, (ii) maintain website safety and security, (iii) restrict access to our Sites to certain users, and, (iv) better understand how our Sites are utilized. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.

Log Files
We (or a vendor on our behalf) may collect information in the form of logs – files that record website activity and gather statistics about web users’ browsing habits. These entries are generated anonymously, and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our Site, and which pages they’ve viewed on our site and for how long), and, (iii) other similar navigational or click-stream data. We also use information captured in log file for our internal marketing and demographic studies, so we can constantly improve and customize the online services we provide you.  Log files are used internally only, and are not associated with any particular user.

Web Beacons
Use web beacons (or clear GIFs) on our website.  Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page or in an email message for the purpose of transferring data back to us.  The information collected via web beacons may include some of the information described in the IP Address section directly above.  We use web beacon information for a variety of purposes, including but not limited to, site traffic reporting, unique visitor counts, and reporting.   Information contained in web beacons is not associated with any particular user.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information for their promotional purposes unless we provide you with advance notice, except as described below. The term “outside parties” does not include hairbro Inc. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

We use an outside credit card processing company to bill you for goods and services, they are provided your name, address, email address, and payment information to provide payment services.  You may be contacted by phone, mail or email to be notified of details of your transaction, payment receipt or possible fraud prevention measures.  These companies do not retain, share, store or use personally identifiable information for any other purposes.

 

 

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Your consent

By using our site, you consent to our privacy policy.

 

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